Help Desk Manager Jobs in West Springfield, VA
Vtc Scheduling & Queue Manager
- CompQsoft, Inc.
- Alexandria, VA (9 miles from West Springfield, VA)
- 19 hours ago
- Alexandria, VA (9 miles from West Springfield, VA)
- 19 hours ago
, or Service Management (ITSM)....
In Person- Craytek
- Washington, DC (13 miles from West Springfield, VA)
- 5 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 5 days ago
ROLES AND RESPONSIBILITIES Be the on-site service desk manager overseeing a 15-person team Manage and track service desk workflow using IVANTI HEAT Information Technology Service Management System (...
In PersonTier 2 Deskside Support Technician
- Perspecta
- Washington, DC (13 miles from West Springfield, VA)
- 5 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 5 days ago
Key Responsibilities Provide deskside support for PC hardware, peripherals, printers, and related equipment Troubleshoot and resolve issues with Windows operating systems and Microsoft Office applications...
In PersonHelpdesk Manager - General Team
- Edgewater Federal Solutions
- Alexandria, VA (9 miles from West Springfield, VA)
- 6 days ago
- Alexandria, VA (9 miles from West Springfield, VA)
- 6 days ago
Prior experience on a government contract supporting DoD end users....
In Person- Insight Global
- Mc Lean, VA (13 miles from West Springfield, VA)
- 7 days ago
- Mc Lean, VA (13 miles from West Springfield, VA)
- 7 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Inserso
- Washington, DC (13 miles from West Springfield, VA)
- 12 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 12 days ago
HDI Support Center Manager or Service Level Management Certification. Experience supporting federal agencies....
In Person- Integral Consulting Services Inc.
- McLean, VA (11 miles from West Springfield, VA)
- 12 days ago
- McLean, VA (11 miles from West Springfield, VA)
- 12 days ago
Qualifications Required: Bachelor's Degree with 10 years of experience in IT support 5 years of support as a Help Desk Manager Knowledge of ServiceNow ITIL v4 Certified Secret Clearance Preferred: Experience...
In Person- TEKsystems
- Washington, DC (13 miles from West Springfield, VA)
- 13 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 13 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- RWD Consulting, LLC
- Washington, DC (13 miles from West Springfield, VA)
- 15 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 15 days ago
Location: Washington, DC-On-Site Only-Must Be a US Citizen-No Sponsorship 5+ years IT help desk management in federal/government settings....
In Person- Sikich Llp
- Washington, DC (13 miles from West Springfield, VA)
- 15 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 15 days ago
Position summary Sikich is seeking a skilled Help Desk Lead to support team members quality of work across all aspects of the help desk supporting our end users, industry members and internal engineering...
In Person- Strategic Operational Solutions (STOPSO)
- Ashburn, VA (23 miles from West Springfield, VA)
- 18 days ago
- Ashburn, VA (23 miles from West Springfield, VA)
- 18 days ago
The support provided to the Government organization is located offsite at contractor site....
In Person- Leader Communications Inc
- Alexandria, VA (9 miles from West Springfield, VA)
- 18 days ago
- Alexandria, VA (9 miles from West Springfield, VA)
- 18 days ago
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO)....
In PersonHelp Desk Supervisor/Sr. User Trainer
- ZP Group
- Washington, DC (13 miles from West Springfield, VA)
- 19 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 19 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Person- National Capitol Contracting
- Washington, DC (13 miles from West Springfield, VA)
- 21 days ago
- Washington, DC (13 miles from West Springfield, VA)
- 21 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Somatus
- McLean, VA (11 miles from West Springfield, VA)
- 21 days ago
- McLean, VA (11 miles from West Springfield, VA)
- 21 days ago
experience serving as a senior technician, escalation resource, or informal team lead Experience supporting a distributed, remote workforce Strong working knowledge of Windows operating systems and...
In PersonDemographic Data for West Springfield, VA
Moving to West Springfield, VA? Find some basic demographic data about West Springfield, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in West Springfield, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in West Springfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- IT Service Management
- MacOS
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- Knowledge Management
- IT Support
- Apple iOS
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- Citrix
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Continuous Improvement
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Implementation
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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