Help Desk Manager Jobs in Virginia
: Provide friendly, professional assistance through our Client Center (Tech Bar) + Documentation: Maintain accurate IT service management records and ticketing updates + Relationship Building: Contribute...
Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software....
The Lead ensures recruiters and staff nationwide receive timely and effective Tier-1 support. The ESD operates Monday through Friday from 6:00 a.m. to 10:00 p.m....
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
and play a vital role in fostering stronger communities.Working at the Home of theRoyal Navy Fleet, this is a unique opportunity to join a Global Organisation with over 430,000 staff worldwide, and support...
Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....
support....
Epic Prelude Application Support Specialist - 5876600
- Arlington, VA
- 17 days ago
- Arlington, VA
- 17 days ago
Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently...
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being....
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
providing efficient help desk support and services to the enterprise....
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Virginia
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Leadership
- IT Strategy
- BMC Remedy
- Apple OS X
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Application Support
- Mobile Device Management
- Windows OS
- Infrastructure Management
- Windows 10
- Service Delivery
- Android
- VoIP
- Knowledge Management
- Operating Systems
- Computer Science
- Incident Management
- MacOS
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Microsoft Active Directory
- Strategy Development
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Employee Development
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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