Help Desk Manager Jobs in Virginia
Application Support Specialist II
- 1st Advantage Federal Credit Union
- Yorktown, VA
- 12 hours ago
- Yorktown, VA
- 12 hours ago
Applications Support Specialist II- Kiln Creek Office Yorktown, Virginia 1st Advantage Federal Credit Union is currently seeking a full-time Applications Support Specialist II to support our Technology...
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA
- 5 days ago
- Alexandria, VA
- 5 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In PersonProvide support to employees of all companies and partners with technology issues both remotely and in-person....
In PersonHelp Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....
In PersonFVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- General Dynamics Information Technology
- Virginia Beach, VA
- 17 days ago
- Virginia Beach, VA
- 17 days ago
Provides technical support and troubleshooting to Tier 1 & 2 support. Deliver technical support to the Enterprise components as required....
In PersonQualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In PersonFamiliarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonHelp Desk Manager-Ft Belvoir, VA (On-Site)
- Isoftech Inc
- Fort Belvoir, VA
- 30+ days ago
- Fort Belvoir, VA
- 30+ days ago
Help Desk Manager-Ft Belvoir, VA (On-Site) Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Position: Helpdesk...
In Person Full TimeAbility to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
In PersonQualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In PersonHelp Desk Manager This position is part of a proposal submission and is contingent upon contract award....
In PersonQualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
In PersonITIL Foundations V4. 3+ years of experience in a major IT Service Management Platform, preferably ServiceNow....
In PersonDemographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
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Salary for Help Desk Manager Jobs in Virginia
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- Healthcare IT
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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