Help Desk Manager Jobs in Vienna, VA
Incident/Problem/Queue Manager
- Washington, DC (9 miles from Vienna, VA)
- moments ago
- Washington, DC (9 miles from Vienna, VA)
- moments ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
Help Desk Supervisor/Sr. User Trainer
- Washington, DC (9 miles from Vienna, VA)
- moments ago
- Washington, DC (9 miles from Vienna, VA)
- moments ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Senior Application Support Specialist
- McLean, VA (4 miles from Vienna, VA)
- 3 days ago
- McLean, VA (4 miles from Vienna, VA)
- 3 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
- Arlington, VA (6 miles from Vienna, VA)
- 4 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 4 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
IT Service Desk Manager (Recent Law Firm Experience Required)
- Washington, DC (9 miles from Vienna, VA)
- 4 days ago
- Washington, DC (9 miles from Vienna, VA)
- 4 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
- McLean, VA (4 miles from Vienna, VA)
- 7 days ago
- McLean, VA (4 miles from Vienna, VA)
- 7 days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
- Washington, DC (9 miles from Vienna, VA)
- 9 days ago
- Washington, DC (9 miles from Vienna, VA)
- 9 days ago
Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....
- McLean, VA (4 miles from Vienna, VA)
- 9 days ago
- McLean, VA (4 miles from Vienna, VA)
- 9 days ago
Learn more at www.dminc.com About the Opportunity We are seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract....
- Washington, DC (9 miles from Vienna, VA)
- 11 days ago
- Washington, DC (9 miles from Vienna, VA)
- 11 days ago
Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....
- McLean, VA (4 miles from Vienna, VA)
- 11 days ago
- McLean, VA (4 miles from Vienna, VA)
- 11 days ago
Learn more at www.dminc.com About the Opportunity We are seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract....
It Service Desk Manager/Project Manager
- Arlington, VA (6 miles from Vienna, VA)
- 14 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 14 days ago
Ability to support 24x7x365 IT Support program deliverables & pers0nnel....
- Washington, DC (9 miles from Vienna, VA)
- 15 days ago
- Washington, DC (9 miles from Vienna, VA)
- 15 days ago
Supporting firm policies and procedures. Position Requirements: Expert knowledge in Windows operating systems and Microsoft Office is required....
- Ft Belvoir, VA (13 miles from Vienna, VA)
- 17 days ago
- Ft Belvoir, VA (13 miles from Vienna, VA)
- 17 days ago
Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings for updates to policies, processes, and requirements....
- Washington, DC (9 miles from Vienna, VA)
- 18 days ago
- Washington, DC (9 miles from Vienna, VA)
- 18 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
Lead Deskside Support TechnicianNew
- Washington, DC (9 miles from Vienna, VA)
- 20 days ago
- Washington, DC (9 miles from Vienna, VA)
- 20 days ago
New Lead Deskside Support Technician Washington, DC (Onsite) Lead Deskside Support Technician Location: Washington, DC (Onsite) Clearance: Secret Status: Exempt Salary: $95,000 - $105,000 Responsibilities...
Demographic Data for Vienna, VA
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Salary for Help Desk Manager Jobs in Vienna, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Vienna, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- R Programming
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Policy Development
- Coaching
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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