Help Desk Manager Jobs in Tysons, VA
- Evolver Federal
- Washington, DC (11 miles from Tysons, VA)
- 3 hours ago
- Washington, DC (11 miles from Tysons, VA)
- 3 hours ago
Responsibilities As the Service Desk Supervisor, you will lead a team of Tier 1 and Tier 2 technicians in delivering high-quality technical support to end users....
Hybrid- QED National
- Reston, VA (6 miles from Tysons, VA)
- 3 days ago
- Reston, VA (6 miles from Tysons, VA)
- 3 days ago
Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....
HybridIncident/Problem/Queue Manager
- Leidos
- Clinton, MD (22 miles from Tysons, VA)
- 4 days ago
- Clinton, MD (22 miles from Tysons, VA)
- 4 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (11 miles from Tysons, VA)
- 4 days ago
- Washington, DC (11 miles from Tysons, VA)
- 4 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
- Washington, DC (11 miles from Tysons, VA)
- 5 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDeskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (11 miles from Tysons, VA)
- 6 days ago
- Washington, DC (11 miles from Tysons, VA)
- 6 days ago
high-quality end-user support....
In Person- Leidos
- Washington, DC (11 miles from Tysons, VA)
- 7 days ago
- Washington, DC (11 miles from Tysons, VA)
- 7 days ago
Experience managing and prioritizing large ticket volumes using enterprise service management tools (e.g., ServiceNow, Remedy, Cherwell)....
In Person- Insight Global
- Arlington, VA (8 miles from Tysons, VA)
- 11 days ago
- Arlington, VA (8 miles from Tysons, VA)
- 11 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Amentum
- Washington, DC (11 miles from Tysons, VA)
- 12 days ago
- Washington, DC (11 miles from Tysons, VA)
- 12 days ago
The Service Desk Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end users receive the support they require....
In PersonHelp Desk Manager-Ft Belvoir, VA (On-Site)
- Isoftech Inc
- Fort Belvoir, VA (17 miles from Tysons, VA)
- 12 days ago
- Fort Belvoir, VA (17 miles from Tysons, VA)
- 12 days ago
Help Desk Manager-Ft Belvoir, VA (On-Site) Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Position: Helpdesk...
In Person Full TimeService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (6 miles from Tysons, VA)
- 14 days ago
- Bethesda, MD (6 miles from Tysons, VA)
- 14 days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Chenega Corporation
- Arlington, VA (8 miles from Tysons, VA)
- 17 days ago
- Arlington, VA (8 miles from Tysons, VA)
- 17 days ago
This role includes managing ticket queues within Jira Service Management (JSM) to ensure efficient workflow and timely resolution of IT requests....
In PersonDemographic Data for Tysons, VA
Moving to Tysons, VA? Find some basic demographic data about Tysons, VA below.
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Salary for Help Desk Manager Jobs in Tysons, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Tysons, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Network Administration
- Skype
- Operating Systems
- Service Delivery
- MacOS
- Incident Management
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Zendesk
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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