Help Desk Manager Jobs in The Plains, VA
Senior Program Manager - Service Desk in Ashburn
- Energy Jobline ZR
- Ashburn, VA (18 miles from The Plains, VA)
- 13 hours ago
- Ashburn, VA (18 miles from The Plains, VA)
- 13 hours ago
Job DescriptionJob Description Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency....
HybridIncident/Problem/Queue Manager
- Leidos
- Fairfax, VA (16 miles from The Plains, VA)
- 6 days ago
- Fairfax, VA (16 miles from The Plains, VA)
- 6 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonPart-Time Deskside Support Technician in Tempe, AZ
- Central Arizona College
- Manassas, VA (16 miles from The Plains, VA)
- 45+ days ago
- Manassas, VA (16 miles from The Plains, VA)
- 45+ days ago
: Provide friendly, professional assistance through our Client Center (Tech Bar) + Documentation: Maintain accurate IT service management records and ticketing updates + Relationship Building: Contribute...
In PersonDesktop Support Services Help Desk Lead
- ManTech
- Herndon, VA (21 miles from The Plains, VA)
- 90+ days ago
- Herndon, VA (21 miles from The Plains, VA)
- 90+ days ago
providing efficient help desk support and services to the enterprise....
In PersonDemographic Data for The Plains, VA
Moving to The Plains, VA? Find some basic demographic data about The Plains, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in The Plains, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in The Plains, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Hardware Support
- Remote Support
- IT Leadership
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- Apple iOS
- Help Desk Support
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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