Help Desk Manager Jobs in Sudley Springs, VA
- Integral Consulting Services Inc.
- McLean, VA (22 miles from Sudley Springs, VA)
- 12 hours ago
- McLean, VA (22 miles from Sudley Springs, VA)
- 12 hours ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In Person- QED National
- Reston, VA (15 miles from Sudley Springs, VA)
- 5 days ago
- Reston, VA (15 miles from Sudley Springs, VA)
- 5 days ago
Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....
HybridIncident/Problem/Queue Manager
- Leidos
- Lorton, VA (19 miles from Sudley Springs, VA)
- 6 days ago
- Lorton, VA (19 miles from Sudley Springs, VA)
- 6 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person- Insight Global
- Arlington, VA (24 miles from Sudley Springs, VA)
- 12 days ago
- Arlington, VA (24 miles from Sudley Springs, VA)
- 12 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonHelp Desk Manager-Ft Belvoir, VA (On-Site)
- Isoftech Inc
- Fort Belvoir, VA (21 miles from Sudley Springs, VA)
- 14 days ago
- Fort Belvoir, VA (21 miles from Sudley Springs, VA)
- 14 days ago
Help Desk Manager-Ft Belvoir, VA (On-Site) Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Position: Helpdesk...
In Person Full Time- Chenega Corporation
- Arlington, VA (24 miles from Sudley Springs, VA)
- 19 days ago
- Arlington, VA (24 miles from Sudley Springs, VA)
- 19 days ago
This role includes managing ticket queues within Jira Service Management (JSM) to ensure efficient workflow and timely resolution of IT requests....
In Person- CGI Group, Inc.
- Arlington, VA (24 miles from Sudley Springs, VA)
- 24 days ago
- Arlington, VA (24 miles from Sudley Springs, VA)
- 24 days ago
Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....
In Person- Eclaro
- Arlington, VA (24 miles from Sudley Springs, VA)
- 30+ days ago
- Arlington, VA (24 miles from Sudley Springs, VA)
- 30+ days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (22 miles from Sudley Springs, VA)
- 45+ days ago
- McLean, VA (22 miles from Sudley Springs, VA)
- 45+ days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
Hybrid- Perspecta
- Arlington, VA (24 miles from Sudley Springs, VA)
- 45+ days ago
- Arlington, VA (24 miles from Sudley Springs, VA)
- 45+ days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
In Person- ValidaTek
- McLean, VA (22 miles from Sudley Springs, VA)
- 45+ days ago
- McLean, VA (22 miles from Sudley Springs, VA)
- 45+ days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
In Person- Abacus Technology
- Quantico, VA (17 miles from Sudley Springs, VA)
- 60+ days ago
- Quantico, VA (17 miles from Sudley Springs, VA)
- 60+ days ago
Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In Person- SiloSmashers
- Arlington, VA (24 miles from Sudley Springs, VA)
- 90+ days ago
- Arlington, VA (24 miles from Sudley Springs, VA)
- 90+ days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
In PersonDesktop Support Services Help Desk Lead
- ManTech
- Herndon, VA (15 miles from Sudley Springs, VA)
- 90+ days ago
- Herndon, VA (15 miles from Sudley Springs, VA)
- 90+ days ago
providing efficient help desk support and services to the enterprise....
In Person- ValidaTek
- Arlington, VA (24 miles from Sudley Springs, VA)
- 90+ days ago
- Arlington, VA (24 miles from Sudley Springs, VA)
- 90+ days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
In PersonDemographic Data for Sudley Springs, VA
Moving to Sudley Springs, VA? Find some basic demographic data about Sudley Springs, VA below.
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Salary for Help Desk Manager Jobs in Sudley Springs, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sudley Springs, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Information Technology
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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