Help Desk Manager Jobs in Spotsylvania, VA
- Quantico, VA (22 miles from Spotsylvania, VA)
- 22 days ago
- Quantico, VA (22 miles from Spotsylvania, VA)
- 22 days ago
Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
Demographic Data for Spotsylvania, VA
Moving to Spotsylvania, VA? Find some basic demographic data about Spotsylvania, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Spotsylvania, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Spotsylvania, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Pivot Tables
- Computer Science
- Routing
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Coaching
- Telephone Skills
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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