Help Desk Manager Jobs in Somerville, VA
- Leidos
- Lorton, VA (24 miles from Somerville, VA)
- 45+ days ago
- Lorton, VA (24 miles from Somerville, VA)
- 45+ days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonHelp Desk Lead (TS/SCI clearance)
- System One
- Quantico, VA (10 miles from Somerville, VA)
- 45+ days ago
- Quantico, VA (10 miles from Somerville, VA)
- 45+ days ago
Qualifications: 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Somerville, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Somerville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- System Engineering
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Change Control
- Computer Science
- Operating Systems
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Microsoft Active Directory
- Liaison
- Continuous Improvement
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Mentoring
- Troubleshooting
- Collaboration
- Documentation
- Reporting
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills