Help Desk Manager Jobs in Ruby, VA
Help Desk Supervisor/Sr. User Trainer
- Lorton, VA (20 miles from Ruby, VA)
- 2 days ago
- Lorton, VA (20 miles from Ruby, VA)
- 2 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Springfield, VA (23 miles from Ruby, VA)
- 2 days ago
- Springfield, VA (23 miles from Ruby, VA)
- 2 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
- Quantico, VA (6 miles from Ruby, VA)
- 16 days ago
- Quantico, VA (6 miles from Ruby, VA)
- 16 days ago
Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
- Ft Belvoir, VA (23 miles from Ruby, VA)
- 21 days ago
- Ft Belvoir, VA (23 miles from Ruby, VA)
- 21 days ago
Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings for updates to policies, processes, and requirements....
Part-Time Deskside Support Technician in Tempe, AZ
- Manassas, VA (18 miles from Ruby, VA)
- 26 days ago
- Manassas, VA (18 miles from Ruby, VA)
- 26 days ago
: Provide friendly, professional assistance through our Client Center (Tech Bar) + Documentation: Maintain accurate IT service management records and ticketing updates + Relationship Building: Contribute...
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Ruby, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ruby, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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