Help Desk Manager Jobs in Rosslyn, VA
- Penta Group
- Washington, DC (1 mile from Rosslyn, VA)
- 14 hours ago
- Washington, DC (1 mile from Rosslyn, VA)
- 14 hours ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In PersonHelp Desk Team Lead / Technician
- Mindbank Consulting Group
- Arlington, VA (1 mile from Rosslyn, VA)
- 1 day ago
- Arlington, VA (1 mile from Rosslyn, VA)
- 1 day ago
Experience in PC and mobile/wireless technologies including expert knowledge of PC operating systems, networking and mail standards. Must have a Security+ Certification....
In Person- AINS LLC DBA OPEXUS
- Washington, DC (1 mile from Rosslyn, VA)
- 5 days ago
- Washington, DC (1 mile from Rosslyn, VA)
- 5 days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
Hybrid- General Dynamics Information Technology
- Washington, DC (1 mile from Rosslyn, VA)
- 6 days ago
- Washington, DC (1 mile from Rosslyn, VA)
- 6 days ago
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Maintains current knowledge of relevant technology as assigned....
In PersonDeskside Support Technician - Washington D.C. - Public Trust Clearance Required
- SOC Support Services
- Washington, DC (1 mile from Rosslyn, VA)
- 13 days ago
- Washington, DC (1 mile from Rosslyn, VA)
- 13 days ago
Our client is looking for a Deskside Support Technician to support a government program, in Washington, DC....
In Person ContractWeb Application Support Specialist 2
- ASM RESEARCH
- Washington, DC (1 mile from Rosslyn, VA)
- 13 days ago
- Washington, DC (1 mile from Rosslyn, VA)
- 13 days ago
Support testing for large enhancements. Think independently and act as a SME to support other team members. Track production issues, or change requests with issue tracking systems, like Jira....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (5 miles from Rosslyn, VA)
- 14 days ago
- Alexandria, VA (5 miles from Rosslyn, VA)
- 14 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- Insight Global
- Derwood, MD (17 miles from Rosslyn, VA)
- 15 days ago
- Derwood, MD (17 miles from Rosslyn, VA)
- 15 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- CALIBRE Systems
- Washington, DC (1 mile from Rosslyn, VA)
- 19 days ago
- Washington, DC (1 mile from Rosslyn, VA)
- 19 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (10 miles from Rosslyn, VA)
- 19 days ago
- Mc Lean, VA (10 miles from Rosslyn, VA)
- 19 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Booz Allen
- Arlington, VA (1 mile from Rosslyn, VA)
- 21 days ago
- Arlington, VA (1 mile from Rosslyn, VA)
- 21 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (20 miles from Rosslyn, VA)
- 21 days ago
- Fairfax, VA (20 miles from Rosslyn, VA)
- 21 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- Apex Systems
- Washington, DC (1 mile from Rosslyn, VA)
- 22 days ago
- Washington, DC (1 mile from Rosslyn, VA)
- 22 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (8 miles from Rosslyn, VA)
- 26 days ago
- Hyattsville, MD (8 miles from Rosslyn, VA)
- 26 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (9 miles from Rosslyn, VA)
- 26 days ago
- Silver Spring, MD (9 miles from Rosslyn, VA)
- 26 days ago
support....
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Salary for Help Desk Manager Jobs in Rosslyn, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
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Help Desk Managers in Rosslyn, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- Computer Operations
- IT Service Management
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Onboarding
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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