Help Desk Manager Jobs in Rockville, VA
Web Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Richmond, VA (13 miles from Rockville, VA)
- 6 days ago
- Richmond, VA (13 miles from Rockville, VA)
- 6 days ago
Provide first line of support, performing initial incident management and triage....
HybridSenior Application Support Specialist
- Pyramid Consulting, Inc.
- Richmond, VA (13 miles from Rockville, VA)
- 8 days ago
- Richmond, VA (13 miles from Rockville, VA)
- 8 days ago
Work with application vendor support teams and manage different support cases till resolution Collaboration & Cross functional Support - Work with data/systems architects, developers, DevOps, infrastructure...
In PersonDemographic Data for Rockville, VA
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Salary for Help Desk Manager Jobs in Rockville, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Rockville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Systems Center Configuration Manager
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Citrix
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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