Help Desk Manager Jobs in Richmond, VA
Overview The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment....
In PersonTech III, Deskside Support, 1st Shift
- GXO Logistics
- Richmond, VA
- 17 days ago
- Richmond, VA
- 17 days ago
As the Deskside Support Technician, you will support and troubleshoot the end-user environment, as well as ensure that all systems are operating as efficiently and productively as possible....
In PersonDemographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Richmond, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Healthcare IT
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Drupal CMS
- IT Service Management
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Resolution
- Microsoft Office 365
- Data Management
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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