Help Desk Manager Jobs in Reston, VA
- Protos IT
- Washington, DC (17 miles from Reston, VA)
- 11 hours ago
- Washington, DC (17 miles from Reston, VA)
- 11 hours ago
title: Deskside Support Technician location: Washington DC, but will move to Merrifield, VA eventually (100% on-site) clearance: Current Secret Clearance Deskside Support Technician to support the Enterprise...
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (18 miles from Reston, VA)
- 21 hours ago
- Alexandria, VA (18 miles from Reston, VA)
- 21 hours ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- Insight Global
- Derwood, MD (16 miles from Reston, VA)
- 1 day ago
- Derwood, MD (16 miles from Reston, VA)
- 1 day ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- CALIBRE Systems
- Washington, DC (17 miles from Reston, VA)
- 5 days ago
- Washington, DC (17 miles from Reston, VA)
- 5 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (6 miles from Reston, VA)
- 6 days ago
- Mc Lean, VA (6 miles from Reston, VA)
- 6 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- BRMi
- Rockville, MD (13 miles from Reston, VA)
- 6 days ago
- Rockville, MD (13 miles from Reston, VA)
- 6 days ago
Qualifications Minimum 4 years of help desk or desktop support experience. Strong knowledge of Windows and macOS operating systems....
In Person- Booz Allen
- Arlington, VA (14 miles from Reston, VA)
- 7 days ago
- Arlington, VA (14 miles from Reston, VA)
- 7 days ago
Help Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....
In Person- FVCBankcorp, Inc.
- Fairfax, VA (7 miles from Reston, VA)
- 7 days ago
- Fairfax, VA (7 miles from Reston, VA)
- 7 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- Apex Systems
- Washington, DC (17 miles from Reston, VA)
- 9 days ago
- Washington, DC (17 miles from Reston, VA)
- 9 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (21 miles from Reston, VA)
- 13 days ago
- Hyattsville, MD (21 miles from Reston, VA)
- 13 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (18 miles from Reston, VA)
- 13 days ago
- Silver Spring, MD (18 miles from Reston, VA)
- 13 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (9 miles from Reston, VA)
- 14 days ago
- McLean, VA (9 miles from Reston, VA)
- 14 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In PersonEnsure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....
Hybrid5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (17 miles from Reston, VA)
- 21 days ago
- Washington, DC (17 miles from Reston, VA)
- 21 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (17 miles from Reston, VA)
- 21 days ago
- Washington, DC (17 miles from Reston, VA)
- 21 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDemographic Data for Reston, VA
Moving to Reston, VA? Find some basic demographic data about Reston, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Reston, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Reston, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Printer Support
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- Problem Management
- IT Operations
- IT Leadership
- IT Strategy
- BMC Remedy
- Service Now PaaS
- Windows 10
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- Service Delivery
- Android
- MacOS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Continuous Improvement
- Customer Satisfaction
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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