Help Desk Manager Jobs in Quantico, VA
Incident/Problem/Queue Manager
- Leidos
- Lorton, VA (14 miles from Quantico, VA)
- 3 days ago
- Lorton, VA (14 miles from Quantico, VA)
- 3 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonHelp Desk Manager-Ft Belvoir, VA (On-Site)
- Isoftech Inc
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 11 days ago
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 11 days ago
Help Desk Manager-Ft Belvoir, VA (On-Site) Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Position: Helpdesk...
In Person Full TimeQualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In PersonDemographic Data for Quantico, VA
Moving to Quantico, VA? Find some basic demographic data about Quantico, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Quantico, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Quantico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Operating Systems
- Service Delivery
- MacOS
- Incident Management
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Zendesk
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills