Help Desk Manager Jobs in Potomac Falls, VA
Senior Program Manager / Enterprise Service Desk Manager
- DecisionPoint
- Arlington, VA (19 miles from Potomac Falls, VA)
- 21 hours ago
- Arlington, VA (19 miles from Potomac Falls, VA)
- 21 hours ago
Demonstrated leadership across IT Service Management, audit readiness, quality and performance governance, vendor oversight, and large multi-disciplinary teams....
In PersonApplication Support Specialist I
- Zurich NA
- Washington, DC (21 miles from Potomac Falls, VA)
- 1 day ago
- Washington, DC (21 miles from Potomac Falls, VA)
- 1 day ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
In Person Full TimeHelp Desk Manager Help Desk Manager
- Leidos
- Chantilly, VA (11 miles from Potomac Falls, VA)
- 2 days ago
- Chantilly, VA (11 miles from Potomac Falls, VA)
- 2 days ago
Help Desk Manager Leidos 4.1 ( ) Chantilly, VA on company site Why you should apply for a job to Leidos : 4.1/5 in overall job satisfaction 4.3/5 in supportive management 70% say women are treated fairly...
In Person- Digital Management LLC
- Arlington, VA (19 miles from Potomac Falls, VA)
- 4 days ago
- Arlington, VA (19 miles from Potomac Falls, VA)
- 4 days ago
Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....
In Person- Insight Global
- Derwood, MD (14 miles from Potomac Falls, VA)
- 5 days ago
- Derwood, MD (14 miles from Potomac Falls, VA)
- 5 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (19 miles from Potomac Falls, VA)
- 5 days ago
- Arlington, VA (19 miles from Potomac Falls, VA)
- 5 days ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In PersonService Desk Manager (USAF Cloud One) Service Desk Manager (USAF Cloud One)
- Leidos
- Reston, VA (6 miles from Potomac Falls, VA)
- 5 days ago
- Reston, VA (6 miles from Potomac Falls, VA)
- 5 days ago
portals) Participate in initiatives to provide self-service capabilities to the maximum extent possible for customers Manage 24/7/365 Service Desk for C1 services and support operations Support testing...
In Person- Insight Global
- Mc Lean, VA (9 miles from Potomac Falls, VA)
- 6 days ago
- Mc Lean, VA (9 miles from Potomac Falls, VA)
- 6 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- System One
- Washington, DC (21 miles from Potomac Falls, VA)
- 6 days ago
- Washington, DC (21 miles from Potomac Falls, VA)
- 6 days ago
Some members of the deskside support staff will also provide technical support to the senior management offices and senior leadership offices within the Department of Justice....
In Person- Perspecta
- Washington, DC (21 miles from Potomac Falls, VA)
- 6 days ago
- Washington, DC (21 miles from Potomac Falls, VA)
- 6 days ago
management or Service Desk experience, including leadership of Tier I and Tier II teams Experience supporting large federal or government IT environments Strong knowledge of ITIL processes Experience...
In Person- General Dynamics Information Technology
- Washington, DC (21 miles from Potomac Falls, VA)
- 7 days ago
- Washington, DC (21 miles from Potomac Falls, VA)
- 7 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services...
In Person- Leidos
- Sterling, VA (3 miles from Potomac Falls, VA)
- 7 days ago
- Sterling, VA (3 miles from Potomac Falls, VA)
- 7 days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior Help Desk Manager - 1163-AJ
- Data Machines
- Arlington, VA (19 miles from Potomac Falls, VA)
- 9 days ago
- Arlington, VA (19 miles from Potomac Falls, VA)
- 9 days ago
: The Senior Help Desk Manager provides leadership and operational oversight for enterprise IT service desk operations supporting a mission-critical government program....
In Person- SAIC (Science Applications Int.)
- Washington, DC (21 miles from Potomac Falls, VA)
- 11 days ago
- Washington, DC (21 miles from Potomac Falls, VA)
- 11 days ago
Description: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support....
In Person- Arnold & Porter
- Washington, DC (21 miles from Potomac Falls, VA)
- 13 days ago
- Washington, DC (21 miles from Potomac Falls, VA)
- 13 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDemographic Data for Potomac Falls, VA
Moving to Potomac Falls, VA? Find some basic demographic data about Potomac Falls, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Potomac Falls, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Potomac Falls, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Windows OS
- Technical Troubleshooting
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Mobile Device Management
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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