Help Desk Manager Jobs in Oakton, VA
- Booz Allen
- Arlington, VA (12 miles from Oakton, VA)
- 10 hours ago
- Arlington, VA (12 miles from Oakton, VA)
- 10 hours ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (6 miles from Oakton, VA)
- 15 hours ago
- Fairfax, VA (6 miles from Oakton, VA)
- 15 hours ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- Apex Systems
- Washington, DC (15 miles from Oakton, VA)
- 1 day ago
- Washington, DC (15 miles from Oakton, VA)
- 1 day ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In Person- CACI
- Sterling, VA (9 miles from Oakton, VA)
- 2 days ago
- Sterling, VA (9 miles from Oakton, VA)
- 2 days ago
Your team will provide on-call support on a 24x7 basis in support of the contract by responding to trouble tickets and key issues related to the ongoing operations of the program....
In Person- General Dynamics Information Technology
- Bethesda, MD (13 miles from Oakton, VA)
- 2 days ago
- Bethesda, MD (13 miles from Oakton, VA)
- 2 days ago
At least one Help Desk Institute certification: Help Desk Manager, Desktop Support Manager, Support Center Manager Also required are one or more of the following (or current equivalent): MTA: Microsoft...
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (21 miles from Oakton, VA)
- 6 days ago
- Hyattsville, MD (21 miles from Oakton, VA)
- 6 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (19 miles from Oakton, VA)
- 6 days ago
- Silver Spring, MD (19 miles from Oakton, VA)
- 6 days ago
support....
Hybrid- Kyndryl
- Washington, DC (15 miles from Oakton, VA)
- 7 days ago
- Washington, DC (15 miles from Oakton, VA)
- 7 days ago
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
In Person- Integral Consulting Services Inc.
- McLean, VA (9 miles from Oakton, VA)
- 7 days ago
- McLean, VA (9 miles from Oakton, VA)
- 7 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In Person- Evolver Federal
- Washington, DC (15 miles from Oakton, VA)
- 8 days ago
- Washington, DC (15 miles from Oakton, VA)
- 8 days ago
Responsibilities As the Service Desk Supervisor, you will lead a team of Tier 1 and Tier 2 technicians in delivering high-quality technical support to end users....
Hybrid- QED National
- Reston, VA (4 miles from Oakton, VA)
- 12 days ago
- Reston, VA (4 miles from Oakton, VA)
- 12 days ago
Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....
Hybrid5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (15 miles from Oakton, VA)
- 13 days ago
- Washington, DC (15 miles from Oakton, VA)
- 13 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (15 miles from Oakton, VA)
- 13 days ago
- Washington, DC (15 miles from Oakton, VA)
- 13 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (15 miles from Oakton, VA)
- 13 days ago
- Washington, DC (15 miles from Oakton, VA)
- 13 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (15 miles from Oakton, VA)
- 14 days ago
- Washington, DC (15 miles from Oakton, VA)
- 14 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDemographic Data for Oakton, VA
Moving to Oakton, VA? Find some basic demographic data about Oakton, VA below.
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Salary for Help Desk Manager Jobs in Oakton, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Oakton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- BMC Remedy
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- Android
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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