Help Desk Manager Jobs in Mount Vernon, VA
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (12 miles from Mount Vernon, VA)
- 2 days ago
- Arlington, VA (12 miles from Mount Vernon, VA)
- 2 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- AINS LLC DBA OPEXUS
- Washington, DC (13 miles from Mount Vernon, VA)
- 2 days ago
- Washington, DC (13 miles from Mount Vernon, VA)
- 2 days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
Hybrid- General Dynamics Information Technology
- Washington, DC (13 miles from Mount Vernon, VA)
- 3 days ago
- Washington, DC (13 miles from Mount Vernon, VA)
- 3 days ago
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Maintains current knowledge of relevant technology as assigned....
In PersonDeskside Support Technician - Washington D.C. - Public Trust Clearance Required
- SOC Support Services
- Washington, DC (13 miles from Mount Vernon, VA)
- 10 days ago
- Washington, DC (13 miles from Mount Vernon, VA)
- 10 days ago
Our client is looking for a Deskside Support Technician to support a government program, in Washington, DC....
In Person ContractWeb Application Support Specialist 2
- ASM RESEARCH
- Washington, DC (13 miles from Mount Vernon, VA)
- 10 days ago
- Washington, DC (13 miles from Mount Vernon, VA)
- 10 days ago
Support testing for large enhancements. Think independently and act as a SME to support other team members. Track production issues, or change requests with issue tracking systems, like Jira....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (7 miles from Mount Vernon, VA)
- 11 days ago
- Alexandria, VA (7 miles from Mount Vernon, VA)
- 11 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- CALIBRE Systems
- Washington, DC (13 miles from Mount Vernon, VA)
- 16 days ago
- Washington, DC (13 miles from Mount Vernon, VA)
- 16 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (19 miles from Mount Vernon, VA)
- 16 days ago
- Mc Lean, VA (19 miles from Mount Vernon, VA)
- 16 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Booz Allen
- Arlington, VA (12 miles from Mount Vernon, VA)
- 17 days ago
- Arlington, VA (12 miles from Mount Vernon, VA)
- 17 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (23 miles from Mount Vernon, VA)
- 18 days ago
- Fairfax, VA (23 miles from Mount Vernon, VA)
- 18 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- Apex Systems
- Washington, DC (13 miles from Mount Vernon, VA)
- 19 days ago
- Washington, DC (13 miles from Mount Vernon, VA)
- 19 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (18 miles from Mount Vernon, VA)
- 23 days ago
- Hyattsville, MD (18 miles from Mount Vernon, VA)
- 23 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (22 miles from Mount Vernon, VA)
- 23 days ago
- Silver Spring, MD (22 miles from Mount Vernon, VA)
- 23 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (16 miles from Mount Vernon, VA)
- 25 days ago
- McLean, VA (16 miles from Mount Vernon, VA)
- 25 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (13 miles from Mount Vernon, VA)
- 30+ days ago
- Washington, DC (13 miles from Mount Vernon, VA)
- 30+ days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonHelp Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Mount Vernon, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mount Vernon, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Service Delivery
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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