Help Desk Manager Jobs in Manassas, VA

1-15 of 16 Jobs

Help Desk Manager

  • QED National
  • Reston, VA (15 miles from Manassas, VA)
  • 2 days ago
  • Reston, VA (15 miles from Manassas, VA)
  • 2 days ago

Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....

Hybrid

Incident/Problem/Queue Manager

  • Leidos
  • Lorton, VA (16 miles from Manassas, VA)
  • 3 days ago
  • Lorton, VA (16 miles from Manassas, VA)
  • 3 days ago

technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...

In Person

Tssci Queue Manager

  • Insight Global
  • Arlington, VA (22 miles from Manassas, VA)
  • 9 days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 9 days ago

Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....

In Person

Help Desk Manager-Ft Belvoir, VA (On-Site)

  • Isoftech Inc
  • Fort Belvoir, VA (18 miles from Manassas, VA)
  • 11 days ago
  • Fort Belvoir, VA (18 miles from Manassas, VA)
  • 11 days ago

Help Desk Manager-Ft Belvoir, VA (On-Site) Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Position: Helpdesk...

In Person Full Time

Queue Manager Analyst

  • Chenega Corporation
  • Arlington, VA (22 miles from Manassas, VA)
  • 16 days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 16 days ago

This role includes managing ticket queues within Jira Service Management (JSM) to ensure efficient workflow and timely resolution of IT requests....

In Person

Help Desk Lead - Senior

  • CGI Group, Inc.
  • Arlington, VA (22 miles from Manassas, VA)
  • 22 days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 22 days ago

support....

In Person

Helpdesk Manager SME

  • CGI Group, Inc.
  • Arlington, VA (22 miles from Manassas, VA)
  • 22 days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 22 days ago

Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....

In Person

Service Desk Manager

  • Eclaro
  • Arlington, VA (22 miles from Manassas, VA)
  • 30+ days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 30+ days ago

Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....

In Person

Senior Application Support Specialist

  • EXIGER
  • McLean, VA (20 miles from Manassas, VA)
  • 45+ days ago
  • McLean, VA (20 miles from Manassas, VA)
  • 45+ days ago

Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....

Hybrid

Service Desk Manager

  • Perspecta
  • Arlington, VA (22 miles from Manassas, VA)
  • 45+ days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 45+ days ago

Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....

In Person

Tier 3 Help Desk Lead

  • ValidaTek
  • McLean, VA (20 miles from Manassas, VA)
  • 45+ days ago
  • McLean, VA (20 miles from Manassas, VA)
  • 45+ days ago

Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....

In Person

Help Desk Lead

  • Abacus Technology
  • Quantico, VA (14 miles from Manassas, VA)
  • 60+ days ago
  • Quantico, VA (14 miles from Manassas, VA)
  • 60+ days ago

Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....

In Person

Help Desk Manager

  • SiloSmashers
  • Arlington, VA (22 miles from Manassas, VA)
  • 90+ days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 90+ days ago

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....

In Person

Desktop Support Services Help Desk Lead

  • ManTech
  • Herndon, VA (16 miles from Manassas, VA)
  • 90+ days ago
  • Herndon, VA (16 miles from Manassas, VA)
  • 90+ days ago

providing efficient help desk support and services to the enterprise....

In Person

Helpdesk Lead/CAB Manager

  • ValidaTek
  • Arlington, VA (22 miles from Manassas, VA)
  • 90+ days ago
  • Arlington, VA (22 miles from Manassas, VA)
  • 90+ days ago

Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...

In Person

Demographic Data for Manassas, VA

Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.

Local
National
161,311
4,355
Medium/Lg

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Manassas, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Manassas, VA offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Manassas, VA
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!