Help Desk Manager Jobs in Gainesville, VA
Help Desk Supervisor/Sr. User Trainer
- Fairfax, VA (11 miles from Gainesville, VA)
- 1 day ago
- Fairfax, VA (11 miles from Gainesville, VA)
- 1 day ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Annandale, VA (22 miles from Gainesville, VA)
- 1 day ago
- Annandale, VA (22 miles from Gainesville, VA)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
- Reston, VA (18 miles from Gainesville, VA)
- 2 days ago
- Reston, VA (18 miles from Gainesville, VA)
- 2 days ago
ICF is looking for a Help Desk Manager to support our client in the Washington, DC Metro Area! This role can sit remote, with travel to the Washington DC area client office if needed....
- Quantico, VA (20 miles from Gainesville, VA)
- 15 days ago
- Quantico, VA (20 miles from Gainesville, VA)
- 15 days ago
Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
Part-Time Deskside Support Technician in Tempe, AZ
- Manassas, VA (8 miles from Gainesville, VA)
- 25 days ago
- Manassas, VA (8 miles from Gainesville, VA)
- 25 days ago
: Provide friendly, professional assistance through our Client Center (Tech Bar) + Documentation: Maintain accurate IT service management records and ticketing updates + Relationship Building: Contribute...
- Vienna, VA (22 miles from Gainesville, VA)
- 30+ days ago
- Vienna, VA (22 miles from Gainesville, VA)
- 30+ days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
Desktop Support Services Help Desk Lead
- Herndon, VA (17 miles from Gainesville, VA)
- 60+ days ago
- Herndon, VA (17 miles from Gainesville, VA)
- 60+ days ago
providing efficient help desk support and services to the enterprise....
Demographic Data for Gainesville, VA
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Salary for Help Desk Manager Jobs in Gainesville, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Gainesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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