Help Desk Manager Jobs in Burke, VA
- SAIC (Science Applications Int.)
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
Description: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support....
In PersonEnterprise Service Desk Manager
- 00100 LEIDOS, INC.
- Reston, VA (12 miles from Burke, VA)
- 3 days ago
- Reston, VA (12 miles from Burke, VA)
- 3 days ago
Service Management, Integration, and Transport (SMIT) contract located in Naples, Italy....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos
- Mount Rainier, MD (19 miles from Burke, VA)
- 4 days ago
- Mount Rainier, MD (19 miles from Burke, VA)
- 4 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos Holdings Inc.
- Washington, DC (14 miles from Burke, VA)
- 4 days ago
- Washington, DC (14 miles from Burke, VA)
- 4 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (14 miles from Burke, VA)
- 5 days ago
- Washington, DC (14 miles from Burke, VA)
- 5 days ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In PersonApplication Support Specialist Application Support Specialist
- Leidos
- Reston, VA (12 miles from Burke, VA)
- 7 days ago
- Reston, VA (12 miles from Burke, VA)
- 7 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
Remote- Computer World Services
- Washington, DC (14 miles from Burke, VA)
- 7 days ago
- Washington, DC (14 miles from Burke, VA)
- 7 days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In PersonSenior Manager Application Support
- Freddie Mac
- McLean, VA (11 miles from Burke, VA)
- 9 days ago
- McLean, VA (11 miles from Burke, VA)
- 9 days ago
BEAM have the greatest understanding of applications and the implications to business process within the standard infrastructure support team....
In Person- Reliant Technology
- Washington, DC (14 miles from Burke, VA)
- 9 days ago
- Washington, DC (14 miles from Burke, VA)
- 9 days ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonSenior IT Service Desk Manager Senior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (8 miles from Burke, VA)
- 10 days ago
- Fort Belvoir, VA (8 miles from Burke, VA)
- 10 days ago
Develop and mature the Problem Management and Knowledge Management processes to reduce incidents and improve resolution efficiency....
In PersonApplication Support Specialist
- Leidos
- Reston, VA (12 miles from Burke, VA)
- 10 days ago
- Reston, VA (12 miles from Burke, VA)
- 10 days ago
This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...
RemoteHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (14 miles from Burke, VA)
- 12 days ago
- Washington, DC (14 miles from Burke, VA)
- 12 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In Person- Strategic Resources
- Washington, DC (14 miles from Burke, VA)
- 15 days ago
- Washington, DC (14 miles from Burke, VA)
- 15 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Arlington, VA (11 miles from Burke, VA)
- 16 days ago
- Arlington, VA (11 miles from Burke, VA)
- 16 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Orbis Sibro, Inc.
- Washington, DC (14 miles from Burke, VA)
- 16 days ago
- Washington, DC (14 miles from Burke, VA)
- 16 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In PersonDemographic Data for Burke, VA
Moving to Burke, VA? Find some basic demographic data about Burke, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Burke, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Burke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- IT Operations
- Windows 10
- Windows OS
- Technical Troubleshooting
- Application Support
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- Network Administration
- Service Delivery
- MacOS
- Mobile Device Management
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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