Help Desk Manager Jobs in Burke, VA
- Arlington, VA (11 miles from Burke, VA)
- 11 hours ago
- Arlington, VA (11 miles from Burke, VA)
- 11 hours ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
Enterprise Service Desk Manager
- Arlington, VA (11 miles from Burke, VA)
- 17 hours ago
- Arlington, VA (11 miles from Burke, VA)
- 17 hours ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
Help Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager Incident/Problem/Queue Manager
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
- Alexandria, VA (11 miles from Burke, VA)
- 2 days ago
- Alexandria, VA (11 miles from Burke, VA)
- 2 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
Oracle HCM Cloud Help Desk Lead
- McLean, VA (11 miles from Burke, VA)
- 4 days ago
- McLean, VA (11 miles from Burke, VA)
- 4 days ago
Develop training materials, conduct workshops, and support change management initiatives to drive adoption of new tools and processes....
Remote WorkHelp Desk Supervisor/Sr. User Trainer
- Accokeek, MD (17 miles from Burke, VA)
- 5 days ago
- Accokeek, MD (17 miles from Burke, VA)
- 5 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Annandale, VA (4 miles from Burke, VA)
- 5 days ago
- Annandale, VA (4 miles from Burke, VA)
- 5 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
Senior Application Support Specialist
- McLean, VA (11 miles from Burke, VA)
- 9 days ago
- McLean, VA (11 miles from Burke, VA)
- 9 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
- Arlington, VA (11 miles from Burke, VA)
- 10 days ago
- Arlington, VA (11 miles from Burke, VA)
- 10 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
IT Service Desk Manager (Recent Law Firm Experience Required)
- Washington, DC (14 miles from Burke, VA)
- 10 days ago
- Washington, DC (14 miles from Burke, VA)
- 10 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
- McLean, VA (11 miles from Burke, VA)
- 13 days ago
- McLean, VA (11 miles from Burke, VA)
- 13 days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
- Washington, DC (14 miles from Burke, VA)
- 15 days ago
- Washington, DC (14 miles from Burke, VA)
- 15 days ago
Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....
- McLean, VA (11 miles from Burke, VA)
- 15 days ago
- McLean, VA (11 miles from Burke, VA)
- 15 days ago
Learn more at www.dminc.com About the Opportunity We are seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract....
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....
Demographic Data for Burke, VA
Moving to Burke, VA? Find some basic demographic data about Burke, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Burke, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Burke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Telecom
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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