Help Desk Manager Jobs in Burke, VA
- CALIBRE Systems
- Washington, DC (14 miles from Burke, VA)
- 2 days ago
- Washington, DC (14 miles from Burke, VA)
- 2 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (12 miles from Burke, VA)
- 2 days ago
- Mc Lean, VA (12 miles from Burke, VA)
- 2 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- BRMi
- Rockville, MD (21 miles from Burke, VA)
- 2 days ago
- Rockville, MD (21 miles from Burke, VA)
- 2 days ago
Qualifications Minimum 4 years of help desk or desktop support experience. Strong knowledge of Windows and macOS operating systems....
In Person- Booz Allen
- Arlington, VA (11 miles from Burke, VA)
- 4 days ago
- Arlington, VA (11 miles from Burke, VA)
- 4 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (11 miles from Burke, VA)
- 4 days ago
- Fairfax, VA (11 miles from Burke, VA)
- 4 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- Apex Systems
- Washington, DC (14 miles from Burke, VA)
- 5 days ago
- Washington, DC (14 miles from Burke, VA)
- 5 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (20 miles from Burke, VA)
- 9 days ago
- Hyattsville, MD (20 miles from Burke, VA)
- 9 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (21 miles from Burke, VA)
- 9 days ago
- Silver Spring, MD (21 miles from Burke, VA)
- 9 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (11 miles from Burke, VA)
- 11 days ago
- McLean, VA (11 miles from Burke, VA)
- 11 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In Person- QED National
- Reston, VA (12 miles from Burke, VA)
- 15 days ago
- Reston, VA (12 miles from Burke, VA)
- 15 days ago
Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....
Hybrid5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
- Washington, DC (14 miles from Burke, VA)
- 17 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In Person- Insight Global
- Arlington, VA (11 miles from Burke, VA)
- 23 days ago
- Arlington, VA (11 miles from Burke, VA)
- 23 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonDemographic Data for Burke, VA
Moving to Burke, VA? Find some basic demographic data about Burke, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Burke, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Burke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- LAN
- ConnectWise
- Remote Support
- BMC Remedy
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Change Control
- Service Delivery
- Android
- MacOS
- Operating Systems
- Information Technology Management
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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