Help Desk Manager Jobs in Ashburn, VA

1-15 of 16 Jobs

Incident/Problem/Queue Manager

  • Leidos
  • Springfield, VA (20 miles from Ashburn, VA)
  • 15 hours ago
  • Springfield, VA (20 miles from Ashburn, VA)
  • 15 hours ago

technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...

In Person

TSSCI Queue Manager

  • Insight Global
  • Arlington, VA (23 miles from Ashburn, VA)
  • 6 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 6 days ago

Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....

In Person

Service Desk Manager - Contingent

  • ARETUM Holdings LLC
  • Bethesda, MD (21 miles from Ashburn, VA)
  • 10 days ago
  • Bethesda, MD (21 miles from Ashburn, VA)
  • 10 days ago

Strong knowledge of Windows 10, and OSX operating systems and common office applications....

In Person

Queue Manager Analyst

  • Chenega Corporation
  • Arlington, VA (23 miles from Ashburn, VA)
  • 13 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 13 days ago

This role includes managing ticket queues within Jira Service Management (JSM) to ensure efficient workflow and timely resolution of IT requests....

In Person

Deskside Support Technician

  • Digital Management LLC
  • Arlington, VA (23 miles from Ashburn, VA)
  • 14 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 14 days ago

Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....

In Person

Senior Program Manager - Service Desk in Ashburn

  • Energy Jobline ZR
  • Ashburn, VA
  • 16 days ago
  • Ashburn, VA
  • 16 days ago

Job DescriptionJob Description Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency....

Hybrid

Help Desk Lead - Senior

  • CGI Group, Inc.
  • Arlington, VA (23 miles from Ashburn, VA)
  • 19 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 19 days ago

support....

In Person

Helpdesk Manager SME

  • CGI Group, Inc.
  • Arlington, VA (23 miles from Ashburn, VA)
  • 19 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 19 days ago

Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....

In Person

Deskside Support

  • Optimal Networks
  • Rockville, MD (18 miles from Ashburn, VA)
  • 26 days ago
  • Rockville, MD (18 miles from Ashburn, VA)
  • 26 days ago

. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...

In Person

Service Desk Manager

  • Eclaro
  • Arlington, VA (23 miles from Ashburn, VA)
  • 30+ days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 30+ days ago

Thorough knowledge, fulfilling requests and resolving incidents related to end user technologies involving laptops (Windows), printers, mobile devices, Windows 10, Active Directory, SharePoint, Teams...

In Person

Senior Application Support Specialist

  • EXIGER
  • McLean, VA (19 miles from Ashburn, VA)
  • 45+ days ago
  • McLean, VA (19 miles from Ashburn, VA)
  • 45+ days ago

Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....

Hybrid

Service Desk Manager

  • Perspecta
  • Arlington, VA (23 miles from Ashburn, VA)
  • 45+ days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 45+ days ago

Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....

In Person

Tier 3 Help Desk Lead

  • ValidaTek
  • McLean, VA (19 miles from Ashburn, VA)
  • 45+ days ago
  • McLean, VA (19 miles from Ashburn, VA)
  • 45+ days ago

Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....

In Person

Help Desk Manager

  • SiloSmashers
  • Arlington, VA (23 miles from Ashburn, VA)
  • 90+ days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 90+ days ago

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....

In Person

Desktop Support Services Help Desk Lead

  • ManTech
  • Herndon, VA (7 miles from Ashburn, VA)
  • 90+ days ago
  • Herndon, VA (7 miles from Ashburn, VA)
  • 90+ days ago

providing efficient help desk support and services to the enterprise....

In Person

Demographic Data for Ashburn, VA

Moving to Ashburn, VA? Find some basic demographic data about Ashburn, VA below.

Local
National
128,187
3,018
Medium/Lg

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Ashburn, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Ashburn, VA offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Ashburn, VA
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!