Help Desk Manager Jobs in Arlington, VA
Incident/Problem/Queue Manager
- Leidos
- Clinton, MD (14 miles from Arlington, VA)
- 15 hours ago
- Clinton, MD (14 miles from Arlington, VA)
- 15 hours ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (3 miles from Arlington, VA)
- 23 hours ago
- Washington, DC (3 miles from Arlington, VA)
- 23 hours ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (3 miles from Arlington, VA)
- 23 hours ago
- Washington, DC (3 miles from Arlington, VA)
- 23 hours ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (3 miles from Arlington, VA)
- 23 hours ago
- Washington, DC (3 miles from Arlington, VA)
- 23 hours ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (3 miles from Arlington, VA)
- 1 day ago
- Washington, DC (3 miles from Arlington, VA)
- 1 day ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDeskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (3 miles from Arlington, VA)
- 2 days ago
- Washington, DC (3 miles from Arlington, VA)
- 2 days ago
high-quality end-user support....
In Person- Leidos
- Washington, DC (3 miles from Arlington, VA)
- 3 days ago
- Washington, DC (3 miles from Arlington, VA)
- 3 days ago
Experience managing and prioritizing large ticket volumes using enterprise service management tools (e.g., ServiceNow, Remedy, Cherwell)....
In PersonFamiliarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonDeskside Support Tech - Washington, DC -Public Trust Clearance Required
- SOC Support Services
- Washington, DC (3 miles from Arlington, VA)
- 7 days ago
- Washington, DC (3 miles from Arlington, VA)
- 7 days ago
Deskside Support Tech needed for a contract opportunity with SOC's client to work on-site in Washington, DC....
In Person- Amentum
- Washington, DC (3 miles from Arlington, VA)
- 8 days ago
- Washington, DC (3 miles from Arlington, VA)
- 8 days ago
The Service Desk Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end users receive the support they require....
In PersonHelp Desk Manager-Ft Belvoir, VA (On-Site)
- Isoftech Inc
- Fort Belvoir, VA (12 miles from Arlington, VA)
- 8 days ago
- Fort Belvoir, VA (12 miles from Arlington, VA)
- 8 days ago
Help Desk Manager-Ft Belvoir, VA (On-Site) Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Position: Helpdesk...
In Person Full Time- Arnold & Porter
- Washington, DC (3 miles from Arlington, VA)
- 10 days ago
- Washington, DC (3 miles from Arlington, VA)
- 10 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (6 miles from Arlington, VA)
- 10 days ago
- Bethesda, MD (6 miles from Arlington, VA)
- 10 days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In PersonThis role includes managing ticket queues within Jira Service Management (JSM) to ensure efficient workflow and timely resolution of IT requests....
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (3 miles from Arlington, VA)
- 14 days ago
- Washington, DC (3 miles from Arlington, VA)
- 14 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In PersonDemographic Data for Arlington, VA
Moving to Arlington, VA? Find some basic demographic data about Arlington, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Arlington, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Arlington, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Service Now PaaS
- Network Operations
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- Android
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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