Help Desk Manager Jobs in Arlington, VA
Application Support Specialist- Secret Clearance
- ABBTECH Professional Resources, Inc.
- Washington, DC (3 miles from Arlington, VA)
- 4 hours ago
- Washington, DC (3 miles from Arlington, VA)
- 4 hours ago
Application Support Specialist - Secret Clearance JOB DESCRIPTION As an Application Support Specialist for FinLABs AWS-based analytics environment, you will provide crucial technical support and troubleshooting...
In Person- Penta Group
- Washington, DC (3 miles from Arlington, VA)
- 1 day ago
- Washington, DC (3 miles from Arlington, VA)
- 1 day ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In PersonHelp Desk Team Lead / Technician
- Mindbank Consulting Group
- Arlington, VA
- 2 days ago
- Arlington, VA
- 2 days ago
Experience in PC and mobile/wireless technologies including expert knowledge of PC operating systems, networking and mail standards. Must have a Security+ Certification....
In Person- AINS LLC DBA OPEXUS
- Washington, DC (3 miles from Arlington, VA)
- 6 days ago
- Washington, DC (3 miles from Arlington, VA)
- 6 days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
Hybrid- General Dynamics Information Technology
- Washington, DC (3 miles from Arlington, VA)
- 7 days ago
- Washington, DC (3 miles from Arlington, VA)
- 7 days ago
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Maintains current knowledge of relevant technology as assigned....
In PersonDeskside Support Technician - Washington D.C. - Public Trust Clearance Required
- SOC Support Services
- Washington, DC (3 miles from Arlington, VA)
- 13 days ago
- Washington, DC (3 miles from Arlington, VA)
- 13 days ago
Our client is looking for a Deskside Support Technician to support a government program, in Washington, DC....
In Person ContractWeb Application Support Specialist 2
- ASM RESEARCH
- Washington, DC (3 miles from Arlington, VA)
- 14 days ago
- Washington, DC (3 miles from Arlington, VA)
- 14 days ago
Support testing for large enhancements. Think independently and act as a SME to support other team members. Track production issues, or change requests with issue tracking systems, like Jira....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (5 miles from Arlington, VA)
- 15 days ago
- Alexandria, VA (5 miles from Arlington, VA)
- 15 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- Insight Global
- Derwood, MD (17 miles from Arlington, VA)
- 15 days ago
- Derwood, MD (17 miles from Arlington, VA)
- 15 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- CALIBRE Systems
- Washington, DC (3 miles from Arlington, VA)
- 20 days ago
- Washington, DC (3 miles from Arlington, VA)
- 20 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (9 miles from Arlington, VA)
- 20 days ago
- Mc Lean, VA (9 miles from Arlington, VA)
- 20 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In PersonBasic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (19 miles from Arlington, VA)
- 22 days ago
- Fairfax, VA (19 miles from Arlington, VA)
- 22 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- Apex Systems
- Washington, DC (3 miles from Arlington, VA)
- 23 days ago
- Washington, DC (3 miles from Arlington, VA)
- 23 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (9 miles from Arlington, VA)
- 27 days ago
- Hyattsville, MD (9 miles from Arlington, VA)
- 27 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonDemographic Data for Arlington, VA
Moving to Arlington, VA? Find some basic demographic data about Arlington, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Arlington, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Arlington, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- Computer Operations
- IT Service Management
- Network Administration
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Key Performance Indicator
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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