Help Desk Manager Jobs in Annandale, VA
- Reston, VA (11 miles from Annandale, VA)
- 2 days ago
- Reston, VA (11 miles from Annandale, VA)
- 2 days ago
ICF is looking for a Help Desk Manager to support our client in the Washington, DC Metro Area! This role can sit remote, with travel to the Washington DC area client office if needed....
- Washington, DC (10 miles from Annandale, VA)
- 3 days ago
- Washington, DC (10 miles from Annandale, VA)
- 3 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
Tier 2 / Help Desk lead - Top Secret clearance
- Washington, DC (10 miles from Annandale, VA)
- 3 days ago
- Washington, DC (10 miles from Annandale, VA)
- 3 days ago
Required Technical Skills: Technical support, networking, application support, problem solving....
Help Desk Supervisor/Sr. User Trainer
- Washington, DC (10 miles from Annandale, VA)
- 4 days ago
- Washington, DC (10 miles from Annandale, VA)
- 4 days ago
Hands-on familiarity with network, telecommunications, and operating systems relevant to supported applications....
ActioNet, Inc. Careers - Service Desk Manager
- Washington, DC (10 miles from Annandale, VA)
- 4 days ago
- Washington, DC (10 miles from Annandale, VA)
- 4 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
- McLean, VA (7 miles from Annandale, VA)
- 4 days ago
- McLean, VA (7 miles from Annandale, VA)
- 4 days ago
This position shall provide for the following skills and attributes: The Help Desk Supervisor shall be under the direct supervision of the Help Desk Manager and shall interface with him/her regarding...
- Falls Church, VA (3 miles from Annandale, VA)
- 5 days ago
- Falls Church, VA (3 miles from Annandale, VA)
- 5 days ago
Our work depends on an Application Support Manager joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service....
- Arlington, VA (7 miles from Annandale, VA)
- 6 days ago
- Arlington, VA (7 miles from Annandale, VA)
- 6 days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
Enterprise Service Desk Manager
- Arlington, VA (7 miles from Annandale, VA)
- 7 days ago
- Arlington, VA (7 miles from Annandale, VA)
- 7 days ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
Help Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Washington, DC (10 miles from Annandale, VA)
- 7 days ago
- Washington, DC (10 miles from Annandale, VA)
- 7 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager Incident/Problem/Queue Manager
- Washington, DC (10 miles from Annandale, VA)
- 7 days ago
- Washington, DC (10 miles from Annandale, VA)
- 7 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
- Alexandria, VA (8 miles from Annandale, VA)
- 9 days ago
- Alexandria, VA (8 miles from Annandale, VA)
- 9 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
Help Desk Supervisor/Sr. User Trainer
- Accokeek, MD (16 miles from Annandale, VA)
- 11 days ago
- Accokeek, MD (16 miles from Annandale, VA)
- 11 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Senior Application Support Specialist
- McLean, VA (7 miles from Annandale, VA)
- 16 days ago
- McLean, VA (7 miles from Annandale, VA)
- 16 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
- Arlington, VA (7 miles from Annandale, VA)
- 16 days ago
- Arlington, VA (7 miles from Annandale, VA)
- 16 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
Demographic Data for Annandale, VA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Annandale, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Annandale, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- IT Service Management
- Infrastructure Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Telephone Skills
- Coaching
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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