Help Desk Manager Jobs in Shady Shores, TX
Service Manager - Service Desk - WPS
- Farmers Branch, TX (21 miles from Shady Shores, TX)
- 17 hours ago
- Farmers Branch, TX (21 miles from Shady Shores, TX)
- 17 hours ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
- Plano, TX (21 miles from Shady Shores, TX)
- 30+ days ago
- Plano, TX (21 miles from Shady Shores, TX)
- 30+ days ago
IT Service Management (ITSM) & Service Maturity Work with ITSM teams to mature service management practices in line with ITIL frameworks....
Demographic Data for Shady Shores, TX
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Shady Shores, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shady Shores, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- Remote Support
- IT Service Management
- Healthcare IT
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Windows 10
- Information Technology Management
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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