Help Desk Manager Jobs in Texas
A Brief Overview The Senior Deskside Support Technician will provide Tier 2 support to all end users in the organization or at a specific location....
In PersonExperience managing and supporting applications in a Citrix environment. Experience supporting business applications such as PVault and Vista Viewpoint....
In PersonEstablishes and maintains IT service management practices based on industry frameworks such as ITIL (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management...
In Personnew initiatives, and resolve complex issues Establish support processes, provide escalation support, and ensure comprehensive user training and documentation....
In PersonStrong knowledge of IT Service Management (ITSM) best practices (e.g. ITIL framework). Experience managing vendor relationships or outsourced IT support services....
In Person- University of North Texas System
- Dallas, TX
- 11 days ago
- Dallas, TX
- 11 days ago
systems.* Experience answering phones, remote access, and chat support in a help desk / service desk environment.* Experience working in Higher Education and working with sensitive data with HIPPA...
In PersonPreferred Qualifications While not required, these are useful skills to have, in priority order: * Experience in troubleshooting and configuration of Windows, MacOS, and Linux operating systems. * Experience...
In PersonApplications Support Manager, Retail Engineering
- Apple
- Austin, TX
- 12 days ago
- Austin, TX
- 12 days ago
Description Description We are seeking an Applications Support Manager to foster a team of talented support engineers....
In PersonApplication Support Manager, WMS
- Crane Worldwide Logistics
- Houston, TX
- 14 days ago
- Houston, TX
- 14 days ago
Essential Job Functions Manages application support resources to ensure effective support is offered to users/applications - Manages support SLAs for team Ensures all support is compliant with team...
In Person- Omni Hotels & Resorts - Corporate Office
- Dallas, TX
- 15 days ago
- Dallas, TX
- 15 days ago
round-the-clock support....
In PersonThe Manager, Help Desk provides technical and personnel leadership support for clinics, support centers, and call centers....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Irving, TX
- 18 days ago
- Irving, TX
- 18 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonIT Manager - Application Support
- City of San Antonio
- San Antonio, TX
- 19 days ago
- San Antonio, TX
- 19 days ago
Supports procurement processes related to services and/or products necessary for the organization. Supports department-wide IT strategic and operational planning activities....
In PersonProvide day-to-day application support for incidents, including prioritizing and participating in a support rotation for critical production issues....
In PersonIT Manager - Application Support
- City Of San Antonio, TX
- San Antonio, TX
- 20 days ago
- San Antonio, TX
- 20 days ago
Supports procurement processes related to services and/or products necessary for the organization. Supports department-wide IT strategic and operational planning activities....
In PersonDemographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Texas
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Remote Support
- Windows 10
- Unix/Linux
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Technical Troubleshooting
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Change Control
- Service Delivery
- Mobile Device Management
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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