Help Desk Manager Jobs in Texas
Position Summary The Live Channel Help Desk Manager of Level Two Customer Support will lead and develop a team of highly engaged subject matter experts, delivering exceptional agent and client experiences...
In PersonLives within 50 mile radius of El Paso, Texas This position shall provide for the following skills and attributes: The Help Desk Supervisor shall be under the direct supervision of the Help Desk Manager...
In PersonParticipate in the development and implementation of IT service management initiatives. Reporting & Administration Generate reports on help desk performance, ticket volume, and resolution metrics....
In PersonThis will include support around production and non-production application deployments, application support and end of day batches....
In PersonIn addition the Desktop Technical Lead must support resolution of desktop related incidents....
In PersonDeskside Support Analyst Rejoignez BCLP, un cabinet qui valorise la pensee innovante. Nous recherchons un(e) IT Support Analyst pour renforcer notre equipe a Paris....
In PersonWe're looking for an inclusive, strategic leader to guide our global Customer Support team....
HybridState Hospital IT Deskside Support - Team Lead
- Texas Health & Human Services Commission
- Dallas, TX
- 12 days ago
- Dallas, TX
- 12 days ago
Monitor performance of, and act as liaison to, the Data Center Services (DCS) vendor to ensure service levels for network server hardware and operating systems, as well as backup and recovery services...
In PersonAssist in the delivery of infrastructure development and build activities, including release and deployment management for new services (for example operating system upgrades, new desktop builds, etc...
In PersonIT Manager - Application Support
- City of San Antonio
- San Antonio, TX
- 17 days ago
- San Antonio, TX
- 17 days ago
Supports procurement processes related to services and/or products necessary for the organization. Supports department-wide IT strategic and operational planning activities....
In PersonIT Manager - Application Support
- City Of San Antonio, TX
- San Antonio, TX
- 17 days ago
- San Antonio, TX
- 17 days ago
Supports procurement processes related to services and/or products necessary for the organization. Supports department-wide IT strategic and operational planning activities....
In PersonCloud Engineer / Application Support Specialist
- GSS Infotech
- Plano, TX
- 20 days ago
- Plano, TX
- 20 days ago
Provide support for public cloud environments, particularly AWS. Manage events and incidents efficiently...
In PersonThis will include support around production and non-production application deployments, application support and end of day batches....
In PersonThis role requires a strong knowledge of system administration, application support, and multiple platforms (operating systems, networking, storage technologies, database, middleware, and cloud computing...
In Person- Omni Hotels & Resorts - Corporate Office
- Dallas, TX
- 28 days ago
- Dallas, TX
- 28 days ago
round-the-clock support....
In PersonDemographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Texas
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Hardware Support
- Remote Support
- IT Leadership
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- Apple iOS
- Help Desk Support
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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