Help Desk Manager Jobs in Houston, TX
Management (ITIL) best practices; Proven team leader and team builder, with ability to motivate people and foster a positive team environment; In-depth knowledge of end user computing technologies;...
In PersonSenior Deskside Support Technician
- Safelite AutoGlass
- Katy, TX (22 miles from Houston, TX)
- 13 days ago
- Katy, TX (22 miles from Houston, TX)
- 13 days ago
Management (preferred) (Medium proficiency) Retail Support Experience (preferred) (Medium proficiency) A+ Certification (preferred) (Medium proficiency) The ability to lift for transport equipment...
In PersonApplication Support Specialist
- Primoris
- Pearland, TX (15 miles from Houston, TX)
- 14 days ago
- Pearland, TX (15 miles from Houston, TX)
- 14 days ago
Experience managing and supporting applications in a Citrix environment. Experience supporting business applications such as PVault and Vista Viewpoint....
In PersonEstablishes and maintains IT service management practices based on industry frameworks such as ITIL (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management...
In Personnew initiatives, and resolve complex issues Establish support processes, provide escalation support, and ensure comprehensive user training and documentation....
In PersonApplication Support Manager, WMS
- Crane Worldwide Logistics
- Houston, TX
- 27 days ago
- Houston, TX
- 27 days ago
Essential Job Functions Manages application support resources to ensure effective support is offered to users/applications - Manages support SLAs for team Ensures all support is compliant with team...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Houston, TX
- 30+ days ago
- Houston, TX
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonThe analyst also participates in incident management, monitors application health, and assists in implementing updates or enhancements....
In PersonRequired Qualifications: 3+ years of experience in deskside/end-user support or IT support roles. Strong knowledge of Windows 10/11, MS Office 365, Active Directory, and basic networking concepts....
In Person ContractDemographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
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Salary for Help Desk Manager Jobs in Houston, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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