Help Desk Manager Jobs in Austin, TX
Overview The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment....
In PersonLocation: Austin, TX Salary: $24.00 USD Hourly - $25.00 USD Hourly Description: Our client is currently seeking a Technical / Deskside Support IV Technical / Deskside Support IV - Onsite (Austin, TX...
In PersonDemographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Austin, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Apple OS X
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Drupal CMS
- IT Service Management
- Knowledge Management
- User Experience
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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