Help Desk Manager Jobs in Austin, TX
Applications Support Manager, Retail Engineering Applications Support Manager, Retail Engineering
- Apple
- Austin, TX
- 1 day ago
- Austin, TX
- 1 day ago
Description We are seeking an Applications Support Manager to foster a team of talented support engineers....
In PersonWeb Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Austin, TX
- 2 days ago
- Austin, TX
- 2 days ago
Provide first line of support, performing initial incident management and triage....
HybridPromote IT service management best practices (incident, problem, and service request fulfillment) aligned with ITIL....
HybridSupports change management communications and readiness for Epic upgrades or new feature releases....
Hybrid Part TimeStrong knowledge of IT Service Management (ITSM) best practices (e.g. ITIL framework). Experience managing vendor relationships or outsourced IT support services....
In PersonApplications Support Manager, Retail Engineering
- Apple
- Austin, TX
- 30+ days ago
- Austin, TX
- 30+ days ago
Description Description We are seeking an Applications Support Manager to foster a team of talented support engineers....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Austin, TX
- 30+ days ago
- Austin, TX
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
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Salary for Help Desk Manager Jobs in Austin, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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