Help Desk Manager Jobs in Worcester, PA
- Wayne, PA (10 miles from Worcester, PA)
- 5 days ago
- Wayne, PA (10 miles from Worcester, PA)
- 5 days ago
Operations / Support Manager We are seeking a proactive and technically skilled Operations and Support Manager to lead day-to-day support operations across our enterprise technology stack....
Remote WorkExperience managing IT support for 2,000+ end users across multiple locations or business units....
Tier 1 Application Support Specialist
- Philadelphia, PA (19 miles from Worcester, PA)
- 10 days ago
- Philadelphia, PA (19 miles from Worcester, PA)
- 10 days ago
, help desk, or application support role, directly assisting end-users....
- Philadelphia, PA (19 miles from Worcester, PA)
- 12 days ago
- Philadelphia, PA (19 miles from Worcester, PA)
- 12 days ago
This person's main duties will be planning, organizing, and day to day management of the help desk team's support and priorities....
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Worcester, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Worcester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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