Help Desk Manager Jobs in West Grove, PA
Application Support Specialist II
- Wilmington, DE (19 miles from West Grove, PA)
- 9 days ago
- Wilmington, DE (19 miles from West Grove, PA)
- 9 days ago
Manage and support Kronos/UKG time management system including hardware configuration, system version upgrades, providing technical support, responding to and resolving day to day production issues...
Application Support Specialist Lead
- West Chester, PA (15 miles from West Grove, PA)
- 23 days ago
- West Chester, PA (15 miles from West Grove, PA)
- 23 days ago
Role Overview The; Application Support Specialist Lead ;will support a Healthcare Care Management System platform for a state government market product, Long Term Services & Support (LTSS)....
Application Support Specialist (Oil & Gas)
- New Castle, DE (19 miles from West Grove, PA)
- 30+ days ago
- New Castle, DE (19 miles from West Grove, PA)
- 30+ days ago
management (RMM) tools. * Knowledge of server and network infrastructure support. * Familiarity with reporting systems such as SQL Reporting Services (SSRS) and Crystal Reports. * Certifications in...
- Aston, PA (22 miles from West Grove, PA)
- 30+ days ago
- Aston, PA (22 miles from West Grove, PA)
- 30+ days ago
Provides Tier 2 support for colleague use and systems at the university. Trains Tier 1 support team as needed to help with Colleague support....
Job Title: Director of Helpdesk Services
- Aston, PA (22 miles from West Grove, PA)
- 45+ days ago
- Aston, PA (22 miles from West Grove, PA)
- 45+ days ago
Demonstrated experience managing enterprise helpdesk or support operations in a diverse academic environment. Strong understanding of ITIL service management principles....
IT Service Desk Manager - ITIL
- Wilmington, DE (19 miles from West Grove, PA)
- 90+ days ago
- Wilmington, DE (19 miles from West Grove, PA)
- 90+ days ago
Job Details: IT Service Desk Manager Hybrid $100-120,000 Local candidates to PA, DE or MD will only be considered Our client located in Wilmington, DE is seeking an IT Service Desk Manager to work...
Demographic Data for West Grove, PA
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Salary for Help Desk Manager Jobs in West Grove, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in West Grove, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Cross-Functional Team Management
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Key Performance Indicator
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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