Help Desk Manager Jobs in Tylersport, PA
- Affiliated Independent Distributors
- Wayne, PA (20 miles from Tylersport, PA)
- 30+ days ago
- Wayne, PA (20 miles from Tylersport, PA)
- 30+ days ago
Oversee the use and optimization of IT service management (ITSM) tools and ticketing systems....
HybridHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Tylersport, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Tylersport, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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