Help Desk Manager Jobs in Thompsontown, PA
Tech III, Deskside Support, Day Shift
- GXO Logistics Inc.
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 9 days ago
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 9 days ago
As the Deskside Support Technician, you will support and troubleshoot the end-user environment, as well as ensure that all systems are operating as efficiently and productively as possible....
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Salary for Help Desk Manager Jobs in Thompsontown, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Thompsontown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- IT Operations
- Windows 10
- Windows OS
- Technical Troubleshooting
- Application Support
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- MacOS
- Network Administration
- Service Delivery
- Mobile Device Management
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Telephone Skills
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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