Help Desk Manager Jobs in Shillington, PA
Application Support Specialist II
- Universal Corp.
- Lancaster, PA (24 miles from Shillington, PA)
- 45+ days ago
- Lancaster, PA (24 miles from Shillington, PA)
- 45+ days ago
Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management....
In PersonDemographic Data for Shillington, PA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Shillington, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shillington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- Incident Management
- Computer Science
- IT Support
- UNIX
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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