Help Desk Manager Jobs in Pennsburg, PA
- Newrez Family of Companies
- Fort Washington, PA (22 miles from Pennsburg, PA)
- 30+ days ago
- Fort Washington, PA (22 miles from Pennsburg, PA)
- 30+ days ago
The manager ensures Level 1 support operations consistently deliver high-quality service, drive incident resolution, and enhance the overall support experience....
In Person- Customers Bank
- West Reading, PA (24 miles from Pennsburg, PA)
- 45+ days ago
- West Reading, PA (24 miles from Pennsburg, PA)
- 45+ days ago
Required Skills & Qualifications 3+ years of experience supporting end users in a help desk or deskside support environment Strong knowledge of Microsoft Windows operating systems (configuration, troubleshooting...
In PersonDemographic Data for Pennsburg, PA
Moving to Pennsburg, PA? Find some basic demographic data about Pennsburg, PA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Pennsburg, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pennsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- IT Service Management
- MacOS
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- Knowledge Management
- IT Support
- Apple iOS
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- Citrix
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Continuous Improvement
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Implementation
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills