Help Desk Manager Jobs in Palmyra, PA
- Ollie's
- Harrisburg, PA (15 miles from Palmyra, PA)
- 8 days ago
- Harrisburg, PA (15 miles from Palmyra, PA)
- 8 days ago
Position Overview: The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service, technical support, desktop support, and manage all aspects of the Helpdesk....
In PersonApplication Support Specialist II
- Universal Corp.
- Lancaster, PA (20 miles from Palmyra, PA)
- 45+ days ago
- Lancaster, PA (20 miles from Palmyra, PA)
- 45+ days ago
Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management....
In PersonDemographic Data for Palmyra, PA
Moving to Palmyra, PA? Find some basic demographic data about Palmyra, PA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Palmyra, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Palmyra, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- Mobile Device Management
- VoIP
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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