Help Desk Manager Jobs in Palm, PA
- Customers Bank
- Reading, PA (21 miles from Palm, PA)
- 30+ days ago
- Reading, PA (21 miles from Palm, PA)
- 30+ days ago
Required Skills & Qualifications 3+ years of experience supporting end users in a help desk or deskside support environment Strong knowledge of Microsoft Windows operating systems (configuration, troubleshooting...
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Palm, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Palm, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Customer Satisfaction
- Technical Support
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Prioritizing
- Implementation
- Troubleshooting
- Reporting
- Mentoring
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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