Help Desk Manager Jobs in Middletown, PA
Tech III, Deskside Support, Day Shift
- GXO Logistics Inc.
- Mechanicsburg, PA (16 miles from Middletown, PA)
- 3 days ago
- Mechanicsburg, PA (16 miles from Middletown, PA)
- 3 days ago
As the Deskside Support Technician, you will support and troubleshoot the end-user environment, as well as ensure that all systems are operating as efficiently and productively as possible....
In PersonApplication Support Specialist II
- Universal Corp.
- Lancaster, PA (22 miles from Middletown, PA)
- 30+ days ago
- Lancaster, PA (22 miles from Middletown, PA)
- 30+ days ago
Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management....
In PersonDemographic Data for Middletown, PA
Moving to Middletown, PA? Find some basic demographic data about Middletown, PA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Middletown, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Middletown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Bachelor's Degree
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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