Help Desk Manager Jobs in Lemoyne, PA
Position Overview: The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service, technical support, desktop support, and manage all aspects of the Helpdesk....
In PersonTech III, Deskside Support, Day Shift
- GXO Logistics Inc.
- Mechanicsburg, PA (6 miles from Lemoyne, PA)
- 12 days ago
- Mechanicsburg, PA (6 miles from Lemoyne, PA)
- 12 days ago
As the Deskside Support Technician, you will support and troubleshoot the end-user environment, as well as ensure that all systems are operating as efficiently and productively as possible....
In PersonDemographic Data for Lemoyne, PA
Moving to Lemoyne, PA? Find some basic demographic data about Lemoyne, PA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Lemoyne, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lemoyne, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- Problem Management
- IT Operations
- IT Leadership
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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