Help Desk Manager Jobs in Hickory, PA
Vice President, Application Support Manager
- The Bank of New York Mellon
- Pittsburgh, PA (22 miles from Hickory, PA)
- 1 day ago
- Pittsburgh, PA (22 miles from Hickory, PA)
- 1 day ago
Leads major incident management calls for resolution of high priority incidents Reviews and development updates of contingency documentation and processes....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Pittsburgh, PA (22 miles from Hickory, PA)
- 45+ days ago
- Pittsburgh, PA (22 miles from Hickory, PA)
- 45+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Hickory, PA
Moving to Hickory, PA? Find some basic demographic data about Hickory, PA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Hickory, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hickory, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Windows OS
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Citrix
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Incident Management
- Help Desk Support
- Zendesk
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Prioritizing
- Military Background
- Implementation
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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