Help Desk Manager Jobs in Greencastle, PA
Warehouse Deskside Support Technician
- Hagerstown, MD (11 miles from Greencastle, PA)
- 15 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 15 days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
Demographic Data for Greencastle, PA
Moving to Greencastle, PA? Find some basic demographic data about Greencastle, PA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Greencastle, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Greencastle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- BMC Remedy
- Network Infrastructure
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Mentoring
- Reporting
- Inventory Management
- Employee Development
- Policy Development
- Coaching
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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