Help Desk Manager Jobs in Glenshaw, PA
Vice President, Application Support Manager
- Pittsburgh, PA (12 miles from Glenshaw, PA)
- 15 days ago
- Pittsburgh, PA (12 miles from Glenshaw, PA)
- 15 days ago
Leads major incident management calls for resolution of high priority incidents Reviews and development updates of contingency documentation and processes....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Pittsburgh, PA (12 miles from Glenshaw, PA)
- 60+ days ago
- Pittsburgh, PA (12 miles from Glenshaw, PA)
- 60+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Glenshaw, PA
Moving to Glenshaw, PA? Find some basic demographic data about Glenshaw, PA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Glenshaw, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glenshaw, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Staffing
- Engineering
- Risk Management
- Microsoft Windows
- Prioritizing
- Implementation
- Troubleshooting
- Reporting
- Mentoring
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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