Help Desk Manager Jobs in Frederick, PA
- Affiliated Independent Distributors
- Wayne, PA (20 miles from Frederick, PA)
- 30+ days ago
- Wayne, PA (20 miles from Frederick, PA)
- 30+ days ago
Oversee the use and optimization of IT service management (ITSM) tools and ticketing systems....
HybridApplication Support Specialist Lead
- AmeriHealth Caritas
- West Chester, PA (23 miles from Frederick, PA)
- 30+ days ago
- West Chester, PA (23 miles from Frederick, PA)
- 30+ days ago
Role Overview The Application Support Specialist Lead will support a Healthcare Care Management System platform for a state government market product, Long Term Services & Support (LTSS)....
HybridDemographic Data for Frederick, PA
Moving to Frederick, PA? Find some basic demographic data about Frederick, PA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Frederick, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Frederick, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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