Help Desk Manager Jobs in Cleona, PA
Application Support Specialist II
- Universal Corp.
- Lancaster, PA (16 miles from Cleona, PA)
- 11 days ago
- Lancaster, PA (16 miles from Cleona, PA)
- 11 days ago
Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management....
In PersonDemographic Data for Cleona, PA
Moving to Cleona, PA? Find some basic demographic data about Cleona, PA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Cleona, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cleona, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- Computer Operations
- IT Service Management
- Network Administration
- Service Delivery
- Android
- MacOS
- Knowledge Management
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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