Help Desk Manager Jobs in Cleona, PA
- Ollie's
- Harrisburg, PA (24 miles from Cleona, PA)
- 20 days ago
- Harrisburg, PA (24 miles from Cleona, PA)
- 20 days ago
Position Overview: The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service, technical support, desktop support, and manage all aspects of the Helpdesk....
In PersonApplication Support Specialist II
- Universal Corp.
- Lancaster, PA (16 miles from Cleona, PA)
- 45+ days ago
- Lancaster, PA (16 miles from Cleona, PA)
- 45+ days ago
Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management....
In PersonDemographic Data for Cleona, PA
Moving to Cleona, PA? Find some basic demographic data about Cleona, PA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Cleona, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cleona, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Operations
- IT Leadership
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- MacOS
- Operating Systems
- Service Delivery
- UNIX
- Change Control
- Mobile Device Management
- Computer Science
- IT Support
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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