Help Desk Manager Jobs in Cheltenham, PA
- Philadelphia, PA (7 miles from Cheltenham, PA)
- 45+ days ago
- Philadelphia, PA (7 miles from Cheltenham, PA)
- 45+ days ago
This person's main duties will be planning, organizing, and day to day management of the help desk team's support and priorities....
- Aston, PA (21 miles from Cheltenham, PA)
- 45+ days ago
- Aston, PA (21 miles from Cheltenham, PA)
- 45+ days ago
Provides Tier 2 support for colleague use and systems at the university. Trains Tier 1 support team as needed to help with Colleague support....
Job Title: Director of Helpdesk Services
- Aston, PA (21 miles from Cheltenham, PA)
- 45+ days ago
- Aston, PA (21 miles from Cheltenham, PA)
- 45+ days ago
Demonstrated experience managing enterprise helpdesk or support operations in a diverse academic environment. Strong understanding of ITIL service management principles....
Demographic Data for Cheltenham, PA
Moving to Cheltenham, PA? Find some basic demographic data about Cheltenham, PA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Cheltenham, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cheltenham, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Systems Center Configuration Manager
- Hardware Support
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Zendesk
- Operating Systems
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- User Experience
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Team Leading
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Microsoft Active Directory
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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