Help Desk Manager Jobs in Cecil, PA
Customer Tech Support Manager - North America (Location Flexible)
- Alcoa Corp
- Pittsburgh, PA (15 miles from Cecil, PA)
- 4 days ago
- Pittsburgh, PA (15 miles from Cecil, PA)
- 4 days ago
About the role: Deliver expert technical support to customers and Alcoa casthouses. Maintain close relationships with customers on various levels to support Alcoa's sales activities....
HybridLinux and Cloud Application Support Specialist
- General Dynamics IT
- Pittsburgh, PA (15 miles from Cecil, PA)
- 12 days ago
- Pittsburgh, PA (15 miles from Cecil, PA)
- 12 days ago
systems and networking connectivity Experience creating templates with CloudFormation, and similar technologies Shows initiative on assignments, and professionally executes projects with very little...
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Salary for Help Desk Manager Jobs in Cecil, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cecil, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- SQL Server Integration Services
- Server Administration
- Knowledge Management
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Liaison
- Estimating
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Mentoring
- Employee Development
- Coaching
- Flexibility
- Bachelor's Degree
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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