Help Desk Manager Jobs in Birchrunville, PA
Application Support Specialist Lead
- West Chester, PA (10 miles from Birchrunville, PA)
- 26 days ago
- West Chester, PA (10 miles from Birchrunville, PA)
- 26 days ago
Role Overview The; Application Support Specialist Lead ;will support a Healthcare Care Management System platform for a state government market product, Long Term Services & Support (LTSS)....
- Aston, PA (21 miles from Birchrunville, PA)
- 45+ days ago
- Aston, PA (21 miles from Birchrunville, PA)
- 45+ days ago
Provides Tier 2 support for colleague use and systems at the university. Trains Tier 1 support team as needed to help with Colleague support....
Job Title: Director of Helpdesk Services
- Aston, PA (21 miles from Birchrunville, PA)
- 45+ days ago
- Aston, PA (21 miles from Birchrunville, PA)
- 45+ days ago
Demonstrated experience managing enterprise helpdesk or support operations in a diverse academic environment. Strong understanding of ITIL service management principles....
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Birchrunville, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Birchrunville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Cross-Functional Team Management
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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