Help Desk Manager Jobs in Alba, PA
Supervisor, Desktop Support - IT Infrastructure - Full Time (On-site, Troy/Towanda)
- Towanda, PA (19 miles from Alba, PA)
- 45+ days ago
- Towanda, PA (19 miles from Alba, PA)
- 45+ days ago
Provides expert level support of all desktop and software applications. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases....
- Mansfield, PA (14 miles from Alba, PA)
- 60+ days ago
- Mansfield, PA (14 miles from Alba, PA)
- 60+ days ago
Share weekend on-call rotation and extended hours support (if applicable)....
Demographic Data for Alba, PA
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Required or preferred licenses and certifications for Help Desk Manager positions.
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Help Desk Managers in Alba, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Change Control
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Mentoring
- Reporting
- Employee Development
- Policy Development
- Coaching
- Education Experience
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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