Help Desk Manager Jobs in Willowick, OH
- AmTrust Financial Services, Inc.
- Cleveland, OH (17 miles from Willowick, OH)
- 1 day ago
- Cleveland, OH (17 miles from Willowick, OH)
- 1 day ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In Person- Insight Global
- Mayfield Heights, OH (11 miles from Willowick, OH)
- 30+ days ago
- Mayfield Heights, OH (11 miles from Willowick, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDemographic Data for Willowick, OH
Moving to Willowick, OH? Find some basic demographic data about Willowick, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Willowick, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Willowick, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Bomgar
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Application Support
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Installation
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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