Help Desk Manager Jobs in Ohio
- Bowling Green State University
- Bowling Green, OH
- 16 days ago
- Bowling Green, OH
- 16 days ago
The Service Desk supports over 70,000 BGSU community members....
Hybrid Full TimeIT Help Desk Manager Milford, Ohio
- Jeff Wyler Alexandria
- Milford, OH
- 27 days ago
- Milford, OH
- 27 days ago
We are seeking a highly motivated and experienced IT Help Desk Manager to lead our technical support team....
In Person- Encore Talent Solutions
- Cincinnati, OH
- 30+ days ago
- Cincinnati, OH
- 30+ days ago
Implement and ensure adherence to ITIL or other relevant best practices for IT service management (ITSM)....
In Person- AmTrust North America
- Cleveland, OH
- 30+ days ago
- Cleveland, OH
- 30+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonBackground in additional infrastructure or application support areas....
In PersonApplication Support Specialist
- Pleasant Valley Corporation
- Medina, OH
- 45+ days ago
- Medina, OH
- 45+ days ago
Prior IT application or general support experience strongly preferred....
In Personwhile managing a team of onsite support technicians....
In PersonProvide White Glove support to executives. Support mobile phones by resolving iPhone issues....
In Person ContractSenior Manager, Service Desk (Mentor, OH, US, 44060)
- Steris Corporation
- Mentor, OH
- 90+ days ago
- Mentor, OH
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
In PersonExperience performing capacity planning Experience with Windows & Linux Server operating systems Tibco EMS, EDI and Business works a plus...
In PersonImplement and maintain Information Technology Service Management System (ITSM)....
In PersonDemographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Ohio
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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