Help Desk Manager Jobs in Willoughby, OH
- AmTrust North America
- Cleveland, OH (19 miles from Willoughby, OH)
- 30+ days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 30+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonEnterprise Service Desk Manager
- Stratus Unlimited
- Mentor, OH (3 miles from Willoughby, OH)
- 30+ days ago
- Mentor, OH (3 miles from Willoughby, OH)
- 30+ days ago
Deep understanding of IT service management frameworks, SLAs, and performance metrics....
In PersonSenior Manager, Service Desk (Mentor, OH, US, 44060)
- Steris Corporation
- Mentor, OH (3 miles from Willoughby, OH)
- 90+ days ago
- Mentor, OH (3 miles from Willoughby, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
In Person- Steris
- Mentor, OH (3 miles from Willoughby, OH)
- 90+ days ago
- Mentor, OH (3 miles from Willoughby, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
In PersonDemographic Data for Willoughby, OH
Moving to Willoughby, OH? Find some basic demographic data about Willoughby, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Willoughby, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Willoughby, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Knowledge Management
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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