Help Desk Manager Jobs in Waterville, OH
- Bowling Green State University
- Bowling Green, OH (10 miles from Waterville, OH)
- 17 days ago
- Bowling Green, OH (10 miles from Waterville, OH)
- 17 days ago
The Service Desk supports over 70,000 BGSU community members....
Hybrid Full TimeDemographic Data for Waterville, OH
Moving to Waterville, OH? Find some basic demographic data about Waterville, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Waterville, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Waterville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Knowledge Management
- Information Technology Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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